• Most of the time, yes. Most stays are one household's dog(s). Occasionally, compatible dogs from another household may overlap during a Standard Boarding stay. If your dog would be happiest with the home entirely to themselves, Reserved Solo Stays guarantee no overlap.

  • Yes! If you have more than one dog, the rate is $75 for the first dog and $50 per additional dog, per night.

  • Neither - dogs stay in a real home environment, not a commercial facility. This setup works especially well for dogs who prefer a calm environment, routine, and personal attention.

  • Dogs may be left alone briefly for errands or daily activities, but they are not left alone for long periods.

  • Yes, depending on the dog. We’re happy to meet your dog and discuss anxiety, medications, or special routines to determine whether this is a good fit.

  • For new clients, meet & greets are typically required for stays of three nights or longer, or when a dog has specific care needs. For shorter stays, bookings may be accepted without a meet & greet based on the information provided.

  • We provide a large dog bed, standing food and water bowls, tons of tennis balls for outside play, and poop bags.

    Please bring your dog’s food, any medications with instructions, and a leash or harness. Favorite toys or bedding are welcome but optional - most dogs settle in just fine without them. Treats are appreciated!

  • We’re located in Austin’s Crestview neighborhood (78752) just north of ACC’s Highland campus. The exact address is shared after booking.

  • Absolutely - you’ll receive regular photos and text updates during your dog’s stay.

  • Cancellations made with at least 24 hours' notice will receive a full refund. If your stay is shortened or pick-up occurs early, you'll receive a refund for any unused nights.

  • Your dog’s safety and well-being always comes first. If any concerns arise, we’ll reach out right away and work with you to determine the best next steps.

    In the event of a medical emergency, we’re authorized to seek veterinary care and will make every effort to bring your dog to the primary vet or urgent care you’ve provided. If none is listed or they’re unavailable, we’ll take your dog to a nearby emergency veterinary clinic. 

  • Submit your question here and we’ll get back to you within one business day.

Frequently Asked Questions

A brown dog with black markings on its face, standing outdoors on a concrete walkway beside a grassy yard with fallen leaves and a wooden fence in the background.
A black and white dog lying on a hardwood floor, looking up at the camera with a happy expression.
A husky dog lying on its side on grass with scattered dry leaves, holding a green tennis ball in its mouth.
Happy dog, possibly an Australian Shepherd, lying on grass with two balls, one blue and one red, in a fenced yard.
A brown dog lying on a hardwood floor indoors, facing forward with its tongue slightly out and ears relaxed.
A yellow labrador retriever dog sitting outdoors on a concrete surface with its eyes closed and head raised, sunlight casting shadows, in front of a beige house with large windows.
A peaceful golden retriever lying on a wooden floor with eyes closed.
A black dog with a blue collar lying on grass in an outdoor park setting with trees and a clear blue sky in the background.

Have a question?

Not ready to book yet, or just want to ask something first? Send us a note and we'll get back to you shortly.

A black dog with brown eyes sitting on a wooden floor, looking up at the camera with mouth slightly open, showing teeth.
Close-up of an Australian Shepherd dog with brown, white, and tan fur looking at the camera, lying on a gray textured surface.
A puppy with a blue and black brindle coat resting on a person's shoulder indoors.
A golden retriever sitting on a hardwood floor, looking up at the camera, with a gray couch in the background.